Joe Pianecki, owner of Universal Windows Direct of Akron, has been a member of the Universal Windows Direct family for the past 6 years. Five years as the owner of the Akron location and one year as the VP of National Sales at Corporate headquarters in Cleveland. Through his experience working with UWD locations across America he learned valuable skills that have been utilized by Universal Windows Akron to improve the overall customer experience and provide homeowners with a seamless home improvement project from start to finish.
By providing customers with the highest quality home improvement products and installation at fair prices, Joe and his team have built a solid base of satisfied customers throughout Portage, Stark, and Summit Counties. He attributes this success as a company to his desire to educate consumers on the importance of home improvement projects, like replacement windows, and provide them with knowledge, insights, and total honesty so that they may make an informed decision.
Because of Joe's continuing commitment to excellent customer service, Universal Windows Direct of Akron has been ranked as a Top 10 Universal Windows Direct location for 5 years in a row and in 2013 was named Most Improved Location. In addition, they have an A+ Rating with the Better Business Bureau and have been recipients of the Angie's List Super Service Award for 3 consecutive years. The Super Service Award honors business on Angie's List that are in the top 5% of customer satisfaction.